Terms And Conditions

Pretty Handy Guys Terms And Conditions 

 

All payments for labor only.  Client agrees to pay the final invoice upon receipt. We accept PayPal or credit/debit card payments only. This ensures that you will have the stated 3 Year work warranty.  Complete payment must be credited to our account in order for you to receive the guarantee.  Any payment for labor that is made payable to the craftsman or any other person will void all guarantees, bonding; warranties associated with this agreement and may subject the customer to additional charges.

 

Labor estimates are valid for 30 days from the date of proposal. After 30 days, Pretty Handy Guys Handyman Services reserves the right to change prices or conditions. All changes to the scope of this contract shall be made in writing, dated and signed by customer and craftsman.  The customer agrees to pay for all work performed at his/her direction.  Any work done at no charge will not carry any warranty.

 

The Customer understands that the hourly rate reflects “True Man Hours” of work performed. If the craftsman has a helper, the hourly rate reflects “True Man Hours” of work performed by both parties performing the work. The estimate and invoice will reflect the hourly rate of “True Man Hours” of work performed.

 

The customer may supply all materials or may ask craftsman to shop for materials and deliver them to the job site.  There is no markup for materials purchased by the craftsman but Pretty Handy Guys Handyman Services does charge the customer a service fee of $35 for the craftsman’s time.  The customer agrees to pay for all materials for use on the job through a phone sale with the hardware store clerk. 

 

Pretty Handy Guys Handyman Services does not provide a warranty on any materials used.  The 3 Year work warranty is for workmanship only.  If the materials fail to perform properly, the customer may be able to obtain a warranty through the manufacturer.  Since the craftsman is not responsible for defective materials, the customer agrees to pay Pretty Handy Guys Handyman Services for all additional work performed to remove or replace the defective material.  

 

If craftsman arrives at job-site ready to start the job on the date agreed upon on the contract and for any reason the customer is not ready for him to begin work, the Pretty Handy Guys Handyman Services may adjust the contract price and charge additional fees to compensate for his lost time.  If the customer has agreed to provide materials and for any reason they are not satisfactory for the job or if the customer has failed to provide the proper materials as agreed upon in the contract, Pretty Handy Guys Handyman Services may adjust the fees to compensate for the craftsman’s lost time and may charge a $35 trip fee for shopping for the customer.  

 

The prices for painting are for ONE COAT only unless otherwise stated in the contract.  

 

The customer will arrange for all permits, licenses and inspections required for work on this contract, Pretty Handy Guys Handyman Services and the Craftsman are not responsible for any associated damages, fees or costs. 

 

The customer is responsible for disposal and/or treatment of any hazardous materials, such as but not limited to asbestos, mold, lead, etc. associated with this work and is required to notify Pretty Handy Guys Handyman Services of the presence of any such hazardous materials before work is begun. Pretty Handy Guys Handyman Services is not a mold remediation company and will not be responsible for any mold or any mold damage or liability for consequential damages of any nature or kind.

 

The customer agrees to make complete payment (Balance Due Upon Receipt) to Pretty Handy Guys Handyman Services at the completion of the work.  The Customer’s or the Customer’s agent’s submission of payment, signifying inspection of the work, indicates completion, acceptance and satisfaction of all work.  The customer agrees to pay for all work performed under this contract. 

 

Pretty Handy Guys Handyman Services at its sole option has the right to refund a portion of this payment in lieu of completion of this work or warranty service. 

 

Interim payments made payable to Pretty Handy Guys Handyman Services may be arranged upon reaching agreed stages of completion, especially for larger jobs lasting more than two weeks. 

 

Under circumstances where Pretty Handy Guys Handyman Services or the customer decides to stop work prior to completion of the contract, the customer agrees to pay for all work completed or partially completed when the work is stopped.  The value of work completed or partially completed is determined solely by Pretty Handy Guys Handyman Services based on a portion of the original contract amount.

 

A charge of the maximum amount allowed by law will be assessed on all stopped payments and all reversed credit card charges. The customer agrees to pay all collection costs, collection fees/legal fees/court costs should non payment result in an action to collect a debt.  Interest may be charged on unpaid balances.

 

The craftsman will make ordinary trade practice efforts to install materials and effect repairs under this contract.  If customer requires special installation methods/ techniques that are not standard trade practice an additional fee may be charged.  

 

Customer is advised and understands that performance of this work is subject to the existing conditions and the typical limitations of repairs for matching paint, textures, stain or other existing conditions.  The craftsman will make ordinary trade practice efforts to achieve a reasonable match as permitted by existing conditions; however, an exact match is not promised or guaranteed.

 

Pretty Handy Guys Handyman Services may terminate this contract immediately for any breach of the terms contained in this agreement.  Should this contract be terminated for any reason, the Customer agrees to pay for all service performed, whether completed or not, up to the date of termination.  

 

Pretty Handy Guys Handyman Services is committed to resolve issues in a fair and professional manner.  This is a legal contract and in the event of an unresolved dispute, the customer agrees to accept binding arbitration through the Atlanta Better Business Bureau, or through litigation in the county in which Pretty Handy Guys Handyman Services’ office is located.  

 

No warranty coverage on any faucet repairs or waste line clearing, water filters, drains, galvanized steel, grey/blue piping.  All additional plumbing is warranted for 90 days only.  No warranty coverage on crack repairs and/or any problems due to ground and/or foundation shifting.  No warranty coverage on roof leak or roof/ gutter repairs or work performed on rental/income property.  No warranty coverage on wear and tear on materials beyond the craftsman’s control.  No warranty if customer refuses to follow craftsman’s professional recommendations regarding preparation, service, care or installation as noted on contract.  No warranty will be issued for work performed at a no charge status.  Warranties are guaranteed on completed work only.

 

The 3 year work warranty guarantee is for labor only and does not cover materials associated with the work.  Incomplete payments for any reason will nullify the guarantee and/or warranty.   There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind.   This contract and associated guarantee are not transferable.

 

* Client affirms by electronically approving this payment to having read and understood the above policies.

 

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