Pretty Handy Guys is constantly motivated to look for better ways to serve our clients and deliver the best customer experience possible.

“To be better than your COMPETITION, you only have to be 1% better”

Years ago, we asked our clients about their expectations and what would make Pretty Handy Guys better than all the other handyman companies in the industry.

Here’s what they said in a nutshell:

  • Offer scheduling flexibility for appointments through online booking
  • Communicate time of arrival for appointments
  • Provide FREE in-home budget-friendly written estimates
  • Be ready to go to work immediately if possible
  • Keep the homeowner informed on each step to project completion
  • Warranty work performed in writing
  • Allow the homeowner to approve the completed work before paying invoice
  • Provide a secure online payment gateway for paying invoices with credit/bank cards
  • Follow up with client periodically after the projects are complete

They spoke, we listened…

Pretty Handy Guys began researching the best systems on the market for customer relations management.


HouseCall Pro is a state-of-the-art Customer Relations Management (CRM) system which provides the best customer experience on the market.

HouseCall Pro provides:

  • Online booking
  • Automated scheduling, appointment dispatching and estimate submissions
  • “On-my-way” notifications to scheduled appointments
  • Project completion and invoice tracking
  • Client secured payment gateway
  • Automated follow-up ensuring customer satisfaction

Implementing HouseCall Pro into our daily activities of customer care has given Pretty Handy Guys Handyman Services the technological advantage in delivering on-demand home services.


Discover The SUPERPRO Customer Experience You Deserve!

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